Find answers to common questions about bullion ordering, real-time pricing, secure shipping, and our policies.
Strict no-cancellation policy once live-price order is locked.
100% insured transit via Sequel Logistics.
Mandatory PAN verification above ₹2 Lakh.
No. Due to real-time fluctuations in live precious metals markets, once an order is placed and confirmed, customer cancellations, exchanges, or refund requests are strictly not permitted. Market rates and refiner inventory allocations are locked instantaneously at checkout.
Our support team is available from 10:00 AM to 7:00 PM IST (Mon–Sat) to assist you with inquiries, custom orders, or KYC clearance.
IPMEX Bullion Private Limited (operating as Bullionkart)